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Fraud Warnings

Protect Yourself from Fraud

XA Markets is committed to protecting our clients from fraud and financial crime. This page outlines common fraud schemes targeting traders and how to stay safe.

Last updated: 27 February 2026

Warning: XA Markets will never contact you unsolicited to request funds, passwords, or remote access to your devices. If you receive such a request, do not comply — contact us immediately at fraud@xamarkets.com.

Our Official Contact Channels

Only trust communication from these verified channels

Official Website

www.xamarkets.com

Support Email

support@xamarkets.com

Registered Office: Bonovo Road, Fomboni, Island of Mohéli, Comoros Union | Reg. No. HY00823026

Stay Informed

Common Fraud Schemes

Fraudsters use increasingly sophisticated tactics to exploit traders. Learn to recognise the warning signs.

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Impersonation Scams

Fraudsters impersonate XA Markets staff — including support agents, account managers, or executives — via phone, email, WhatsApp, or social media to deceive clients.

Red Flags

Unsolicited calls claiming to be from XA Markets offering "special deals".
Requests to share your account password, PIN, or OTP (one-time password).
Pressure to make an urgent deposit or "protect" your funds by transferring them.
Communication from unofficial email domains (e.g., @xamarkets.net, @xa-markets.com).

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Phishing Attacks

Phishing involves fake websites, emails, or messages that mimic XA Markets' official communications to steal your login credentials or financial details.

Red Flags

Emails with urgent subject lines urging you to "verify your account immediately".
Links to websites that look like xamarkets.com but have slightly different URLs.
Attachments claiming to be account statements, invoices, or regulatory documents.
Pop-up windows requesting your password or personal information.

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Clone Firm Fraud

Clone firms copy the branding, registration details, and identity of legitimate brokers like XA Markets to deceive investors into depositing funds with them.

Red Flags

Companies using a name similar to "XA Markets" but with slightly different branding.
Websites that copy our design, logo, or content but have different domain names.
Claims of being authorised by XA Markets or acting as our "regional partner" without official documentation.
Requests to open accounts via third-party platforms not officially listed on xamarkets.com.

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Investment & Signal Scams

Fraudsters offer "guaranteed returns", managed accounts, or trading signals on behalf of XA Markets — promising unrealistic profits with little or no risk.

Red Flags

Promises of guaranteed daily, weekly, or monthly returns on investments.
Requests to give a third party full control of your trading account.
High-pressure tactics to invest quickly before a "limited opportunity" expires.
Signal services or copy-trading groups claiming exclusive XA Markets partnerships.

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Social Media Fraud

Fake social media profiles, pages, or groups impersonate XA Markets or create fictitious endorsements using manipulated screenshots of trading results.

Red Flags

Unverified social media accounts using the XA Markets name or logo.
Screenshots of "profits" or account balances shared in groups to solicit investments.
Influencers or celebrities promoting XA Markets products without verifiable partnerships.
Direct messages offering exclusive trading opportunities from "XA Markets staff".

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Recovery Scams

After falling victim to fraud, victims are targeted again by "recovery agents" who claim to help retrieve lost funds — often demanding upfront fees.

Red Flags

Unsolicited contact from someone claiming they can recover your lost funds.
Requests for upfront fees, taxes, or "processing charges" before funds are returned.
Claims of working with regulatory authorities or law enforcement on your behalf.
Pressure to act quickly or keep the arrangement confidential.

XA Markets Will NEVER Ask You For…

If anyone claiming to be XA Markets requests any of the following, it is a scam. Do not comply.

Your account password or PIN.

Your one-time password (OTP) or security codes.

Remote access to your computer, phone, or device.

Payment via cryptocurrency, gift cards, or wire transfers to unknown accounts.

Transfers of funds to a "safer" account.

Personal information via unsolicited phone calls or messages.

How to Protect Yourself

Always verify our official contact details at www.xamarkets.com before responding to any communication.

Use strong, unique passwords for your XA Markets account and enable two-factor authentication.

Check the URL carefully before entering login details — our only official domain is xamarkets.com.

Never share your login credentials, OTP, or financial details with anyone, including those claiming to be XA Markets staff.

Be sceptical of unsolicited investment opportunities, especially those promising guaranteed returns.

Report suspicious activity to us immediately at fraud@xamarkets.com.

Check if a firm is authorised on your local financial regulator's register before transferring any funds.

Take Action

Report Suspected Fraud

If you believe you have been targeted by fraudsters impersonating XA Markets, or if you suspect your account has been compromised, contact us immediately. Early reporting helps us protect you and other clients.

Report to fraud@xamarkets.com

+44 2039 483275 +230 2148500

You may also report fraud to your local financial regulator or law enforcement authority. Providing as much detail as possible (screenshots, phone numbers, email addresses) will assist in investigations.